Important business policies

We are a growing business and time is very important to us - both yours and ours. Please regard our policies when booking. 

All bookings require a credit or debit card to be stored on file. It’s important to note that this card will only be charged for direct violation of our late cancellation and no-show policies, listed below.

Late cancellation policy: We require a 48 hour notice of cancellation for all appointments. All cancellations within 48 hours are subject to a $75 fee. If you’re able to reschedule, as apposed to cancelling, the $75 fee will be waived.

No-show policy: All no-shows are subject to a $75 charge.

Procedures on minors: Any procedures performed on a minor require signed consent from their legal parent or guardian, provided upon arrival or at the time of booking via our consent forms.

Consultations required for some procedures: Consultations may be required for certain procedures before we can proceed with treatment. These procedures include, but are not limited to, Microblading, Hair Transplants, and Hair Restoration. These consultations are bookable online or via phone call.

Charge for certain consultations: Our practitioners charge for some of our consultations, specifically our Hair Transplant and Hair Restoration consults. These consultations require a thorough exam of the patient and are heavily focused on educating both parties on all factors regarding treatment(s). For Hair Restoration in particular, the $50 charge is waived if you receive same-day treatment.

Please contact us any time at 407-408-7931 if you have any questions or concerns regarding our policies. Thank you!